Agents and Adjusters

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NO COMPROMISE SERVICE POLICY

At Overcast Restoration Inc, we know the special relationship that

insurance professionals have with their clients. When your insured

experience a water loss they expect their insurance agent or

adjuster to recommend a restoration company who not only

provides stellar customer service, but also has the skills and

training to perform the job correctly. Studies have shown that if your

client’s expectations are not met and they are unhappy with the work

that performed in their home or business, they are more likely to

cancel their policy. That is why we developed our new Shine

program to help you with your customer retention. You can also

view Pictures, daily updates, drying reports, and billing details on all

of your insured’s losses through our online services. Just contact

us so we can get you signed up on our site.

At Overcast Restoration we pledge to treat your clients with respect,

and show our professionalism in everything that we do. Because of

our no compromise service policy, you can be assured we are not

trying to sell your clients processes that are not necessary, nor

spending the insurance company’s money on unneeded services.

We are available 24 hours a day, 7 days a week to help your clients.

Within minutes of receiving a call, we have well trained staff instantly

dispatched to your client’s home or business.